{"id":123,"date":"2007-03-24T11:39:46","date_gmt":"2007-03-24T15:39:46","guid":{"rendered":"http:\/\/hawkdog.net\/wordpress\/?p=123"},"modified":"2007-03-24T11:39:46","modified_gmt":"2007-03-24T15:39:46","slug":"systems-thinking","status":"publish","type":"post","link":"http:\/\/hawkdog.net\/wordpress\/archives\/123","title":{"rendered":"Systems thinking"},"content":{"rendered":"<p>In my post on internet radio I mentioned the adaptation vs. control choice that the media industry is facing. I&#8217;m going to eventually post Kauffman&#8217;s rules of systems thinking, but since there are 28 of them, I thought I&#8217;d soften everyone up with 11 Laws of the Fifth Discipline (from <a href=\"http:\/\/www.infed.org\/thinkers\/senge.htm#_Systems_thinking_%96\">Peter Senge&#8217;s<\/a> book):<\/p>\n<ol>\n<li>today&#8217;s problems come from yesterday&#8217;s &#8220;solutions&#8221;<\/li>\n<li>the harder you push, the harder the system pushes back<\/li>\n<li>behavior grows better before it grows worse<\/li>\n<li>the easy way out usually leads back in<\/li>\n<li>the cure can be worse than the disease<\/li>\n<li>faster is slower<\/li>\n<li>cause and effect are not closely related in time and space<\/li>\n<li>small changes can produce big results &#8211;but the areas of highest leverage are often the least obvious<\/li>\n<li>you can have your cake and eat it too &#8211;but not at once<\/li>\n<li>dividing an elephant in half does not produce two small elephants<\/li>\n<li>there is no blame<\/li>\n<\/ol>\n<p>I remain suspicious of folks that lay out characteristics of effective organizations &#8211; the descriptive often segues into the prescriptive and as far as &#8216;just do these things and your organization will flourish&#8217; &#8211; if it was that easy I&#8217;d think we&#8217;d see a lot fewer Dilbert meets Kafka workplaces. I spent many years working for a very large corporation; we had a <a href=\"http:\/\/en.wikipedia.org\/wiki\/Jack_Welch\">CEO<\/a> who was regularly f\u00c3\u00aated as a managerial genius. Down in the trenches one of my favorite inside jokes was filling in the blanks on a couple bits of management speak: the inside-out view (how do we see ourselves) and the outside-in view (how do our customers and suppliers see us).<\/p>\n<ul>\n<li>inside-out = &#8220;I wish I worked for the company he&#8217;s talking about&#8221;<\/li>\n<li>outside-in = &#8220;I wish I did business with that company&#8221;<\/li>\n<\/ul>\n<p>In fairness to Jack, I think he realized that the company he liked to describe was some kind of idealized construct &#8211; that didn&#8217;t make the cube farms any more hospitable though&#8230; Whining aside, thinking about systems rather than a naive linear cause and effect is a habit all of us need to cultivate (IMHO).<\/p>\n<p>Rule 10 makes me think of another rule from one of the best project management books out there &#8211; <a href=\"http:\/\/www.amazon.com\/gp\/redirect.html?ie=UTF8&#038;location=http%3A%2F%2Fwww.amazon.com%2FMythical-Man-Month-Software-Engineering-Anniversary%2Fdp%2F0201835959%3Fie%3DUTF8%26s%3Dbooks%26qid%3D1174750529%26sr%3D8-1&#038;tag=hawkdog-20&#038;linkCode=ur2&#038;camp=1789&#038;creative=9325\">The Mythical Man Month<\/a>. To paraphrase a point from Brook&#8217;s book in call and response form:<\/p>\n<p>Q: How do you make a late project later?<\/p>\n<p>A: Add more people!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In my post on internet radio I mentioned the adaptation vs. control choice that the media industry is facing. I&#8217;m going to eventually post Kauffman&#8217;s rules of systems thinking, but since there are 28 of them, I thought I&#8217;d soften &hellip; <a href=\"http:\/\/hawkdog.net\/wordpress\/archives\/123\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[10,14,19],"tags":[],"class_list":["post-123","post","type-post","status-publish","format-standard","hentry","category-information-sys","category-making-things","category-politics"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pdqxx-1Z","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/hawkdog.net\/wordpress\/wp-json\/wp\/v2\/posts\/123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/hawkdog.net\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/hawkdog.net\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/hawkdog.net\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/hawkdog.net\/wordpress\/wp-json\/wp\/v2\/comments?post=123"}],"version-history":[{"count":0,"href":"http:\/\/hawkdog.net\/wordpress\/wp-json\/wp\/v2\/posts\/123\/revisions"}],"wp:attachment":[{"href":"http:\/\/hawkdog.net\/wordpress\/wp-json\/wp\/v2\/media?parent=123"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/hawkdog.net\/wordpress\/wp-json\/wp\/v2\/categories?post=123"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/hawkdog.net\/wordpress\/wp-json\/wp\/v2\/tags?post=123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}